Strong authentication: Provides strong, two-factor authentication when logging into your VIP-enabled accounts.Receive a push notification on your mobile device that you approve as authentication. ![]() Scan a QR Code at participating organizations such as Google, Facebook, Amazon, and more to generate a security code every 30 seconds to securely sign in. Dynamically generate a one-time use security code on your mobile device.Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts. Note: Touch ID or Face ID authentication requires that your mobile device is Touch ID or Face ID capable and that you have registered a fingerprint or facial recognition authentication on the device. If your organization requires you to define an additional device authentication mechanism to meet the security requirements, you will be prompted for the additional local authentication such as passphrases or biometrics.Įnter this security code along with your password to add strong authentication to your favorite websites. QR/App Code: Scan a QR Code to generate site-specific security codes for strong two-factor authentication to your favorite websites.Solve VIP Access black/white screens issue on Android:įollow the VIP Access android app crash troubleshooting guide Here → Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".Again, got VIP Access » "Mobile Data" » "Allow Background Data Usage".On android, goto "Settings" » "Apps" or "Manage Apps" tab.This issue is usually caused by your network. This Clears both data and cache.įix VIP Access unable to contact server/ VIP Access internet connection errors on Android: On your device, goto "Settings" » click "Apps" » select "VIP Access app" » click "Storage" » click "Clear Data" option.Update VIP Access to the latest version on PlayStore.On android, goto "Settings" » click VIP Access app.Fix VIP Access not working on Android, crashes, errors or is unresponsive:įollow these steps to resolve intermittent VIP Access app issues:
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